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This guide will walk you through creating a simple Voice Agent and making your first test call.

Prerequisites

  1. A Butter AI account.
  2. Your API Key and Organization ID from the Dashboard.

Step 1: Create an Agent

We’ll create a simple receptionist agent. You can do this via the Dashboard or the API. Here is the API method:
Save the id from the response (e.g., agent_a1b2c3d4e5f6).

Step 2: Create a Twilio Integration

Before importing a Twilio number, you must connect your Twilio account to Butter AI.
Save the integration_id from the response (e.g., intg_a1b2c3d4e5f6).

Step 3: Import a Phone Number

To make or receive calls, you need a phone number. We’ll use the integration we just created.
Save the id from the response (e.g., phon_a1b2c3d4e5f6).

Step 4: Assign Number to Agent

Link the number to your agent so it handles inbound calls.

Step 5: Make a Call

Now, call the number you imported! Or, trigger an outbound call via API:
You should receive a call from your agent “Sarah”.

Next Steps

  • Add Knowledge: Upload documents so Sarah knows more about your company.
  • Add Tools: Let Sarah schedule appointments or look up orders.