Inbound Receptionist

Acme Corp is located at 123 Innovation Drive, San Francisco, CA.
Business hours are Monday to Friday, 9:00 AM to 5:00 PM PST.
Our support email is support@acme.com.
Return Policy: Items can be returned within 30 days of purchase with a receipt.

curl -X POST "https://api.getbutter.ai/api/knowledge-base" \
  -F "file=@company_info.txt" \
  -F "name=Company Info" \
  ...

You are the AI receptionist for Acme Corp.
Your goal is to answer caller questions efficiently using your knowledge base.
- Be polite and professional.
- Keep answers under 2 sentences when possible.
- If you don't know the answer, say "I'm not sure about that, but I can have a human call you back."
- If the user wants to speak to a human, ask for their name and reason for calling.

{
  "config": {
    "agent_name": "Front Desk",
    "system_prompt": "You are the AI receptionist...",
    "speak_first": true,
    "kb_document_ids": ["<DOCUMENTATION_ID>"],
    "voicemail_detection": true,
    "voicemail_message": "Hi, you've reached Acme Corp after hours. Please leave a message."
  }
}