Make Outbound Call

{
  "call_to": "+15559876543",
  "call_from": "+15551234567",
  "agent_id": "agent_abc",
  "prompt_variables": {
    "customer_name": "Alice",
    "appointment_time": "3:00 PM"
  }
}

{
  "success": true,
  "call_sid": "call_xyz789",
  "to": "+15559876543",
  "from": "+15551234567",
  "agent_id": "agent_abc",
  "call_type": "twilio",
  "status": "initiated"
}

POST

api

make-call

{
  "call_to": "+15559876543",
  "call_from": "+15551234567",
  "agent_id": "agent_abc",
  "prompt_variables": {
    "customer_name": "Alice",
    "appointment_time": "3:00 PM"
  }
}

{
  "success": true,
  "call_sid": "call_xyz789",
  "to": "+15559876543",
  "from": "+15551234567",
  "agent_id": "agent_abc",
  "call_type": "twilio",
  "status": "initiated"
}

Initiate an outbound call from an agent to a destination number.

string

required

The destination phone number in E.164 format (e.g., +12345678900).

string

required

The source phone number (must be one of your imported numbers) in E.164 format.

string

required

The ID of the agent to handle the call.

object

Optional key-value pairs to inject into the agent’s prompt context for this call.

Response

boolean

Indicates if the call initiation was successful.

string

The unique identifier for the call.

string

Initial status of the call (e.g., initiated, calling).

{
  "call_to": "+15559876543",
  "call_from": "+15551234567",
  "agent_id": "agent_abc",
  "prompt_variables": {
    "customer_name": "Alice",
    "appointment_time": "3:00 PM"
  }
}

{
  "success": true,
  "call_sid": "call_xyz789",
  "to": "+15559876543",
  "from": "+15551234567",
  "agent_id": "agent_abc",
  "call_type": "twilio",
  "status": "initiated"
}

Delete Phone Number List Calls

Introduction

Agents

Phone Numbers

Calls

Knowledge Base

Tools

Organizations

Billing

Analytics

Preview & Voice Selection

Integrations

API Keys

Make Outbound Call

Response

​Response

Response